Category: Business Support


  • When You Can’t Sell Yourself, It’s Time to Reset

    When You Can’t Sell Yourself, It’s Time to Reset

    Last week, I went to a trade show.I met the owner…

  • When to Hit Pause (Not Quit): Regaining Momentum When Business Feels Too Hard

    When to Hit Pause (Not Quit): Regaining Momentum When Business Feels Too Hard

    Running a small business isn’t for the faint-hearted. It’s rewarding, yes;…

  • Riding the Rollercoaster: Managing the Highs and Lows of Small Business

    Riding the Rollercoaster: Managing the Highs and Lows of Small Business

    Running a small business is rarely a smooth ride. Some months…

  • Recruitment Lessons From Both Sides of the Interview

    Recruitment Lessons From Both Sides of the Interview

    Hiring the right person isn’t just about filling a headcount or…

  • Top 5 Customer Service Tips for Small Businesses (Backed by Mystery Shops & Audits)

    Top 5 Customer Service Tips for Small Businesses (Backed by Mystery Shops & Audits)

    Great customer service isn’t just about being polite it’s about creating…

  • Struggling in Small Business? Why It Doesn’t Mean You’ve Failed

    Struggling in Small Business? Why It Doesn’t Mean You’ve Failed

    When your business feels too heavy, it’s not a sign of…

  • The 4-Day Work Week: How Small Business Owners Can Keep the Conversation Positive

    The 4-Day Work Week: How Small Business Owners Can Keep the Conversation Positive

    The 4-day work week and 9-day fortnight are getting more airtime,…

  • Real Mates Pay Full Price

    Real Mates Pay Full Price

    Real mates pay full price – how to support your friend’s…

  • How to Run a Successful Family Business Without the Drama.

    How to Run a Successful Family Business Without the Drama.

    Family-run businesses have a unique dynamic; deep trust, shared values, and…

  • Baby Boomer Influence: Why Winning One Customer Wins You Ten

    Baby Boomer Influence: Why Winning One Customer Wins You Ten

    We often talk about reach in terms of marketing channels; how…